Terms of service

Welcome to Charmistic! By accessing or using our website and services, you agree to comply with the following Terms of Service.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have parental consent.

• We reserve the right to modify or discontinue any part of our services at any time without prior notice.

2. Orders & Payments

• All orders are subject to availability and confirmation of payment.

• Prices are listed in USD and may be subject to change.

• We reserve the right to refuse or cancel any order at our discretion.

3. Shipping & Delivery

• We aim to process and ship orders within 2-7 business days.

• Delivery times vary based on location. Delays due to external factors are beyond our control.

• Customers are responsible for providing accurate shipping details. We are not liable for lost or delayed shipments due to incorrect information.

4. Returns & Exchanges

• We do not offer refunds. However, exchanges are accepted within 2 days of delivery under the following conditions:

  • The item must be unused and in its original packaging.

  • Proof of purchase is required.

  • Shipping fees for exchanges are the customer's responsibility unless the item is defective or incorrect.

5. Intellectual Property

• All content, logos, and materials on our website are the property of Charmistic and may not be copied, reproduced, or distributed without permission.

6. Limitation of Liability

• Charmistic is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Governing Law

• These Terms of Service are governed by the laws of Lebanon.

For any inquiries, please contact us at Our Customer Service Email

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Charmistic Team